Services
Alcatel-Lucent Enterprise provides a comprehensive end-to-end service offering, to support enterprises through their digital transformation.
Digital transformation helps you optimize new technologies to increase efficiency and profitability.
ALE expertise makes transformation easier and effective. Our services experts have assisted in thousands of successful transformation projects and are available to accompany you at every step of your journey, from consideration to adoption.
Alcatel-Lucent Enterprise services expertise helps to bridge the technology gap and create a connected customer experience. End-to-end services are available off-the-shelf or tailored to meet your specific needs, on-premises or remote.
Customer Benefits
Comprehensive services for your digital transformation:
Transformation journey
We advise and securely deliver technology transitions and cloud migrations to move from ideas to reality, with agility and confidence:
- Consulting services: Define the best strategy, design the solutions and the plan for success
- Implementation services: Implement the plan, validate and integrate the latest technologies
Optimisation and adoption
We assist you and offer constant presence to maximize your usage of our solutions to deliver customer value:
- Optimisation services: Optimise Return on Investment (ROI) focusing on security, performance, operational efficiency, and evolution
- Adoption services: Align technology with business needs and shorten ramp time
Industry and customisation
We enhance user experiences by leveraging pre-defined and customized uses cases, and industry blueprints:
- Industry blueprints: Industry use cases provide generic value-added services plus last mile customization
- Specific developments: Define use cases and co-develop solutions and applications
Supporting Documents
-
ALE Performance and Security Services
DownloadCombat growing cyberthreat challenge with new ALE offer that assesses and advises on required improvements to ALE installed solutions.
-
Conversation analysis services by ALE / Unsaid
DownloadConversation analysis services in the voice by ALE / Unsaid
-
-
Rainbow Click-to-Connect by Alcatel-Lucent Enterprise
DownloadRainbow Click-to- Connect by Alcatel-Lucent Enterprise provides Click-to-Chat (C2Ch), voice, video, and sharing.
Services for Digital Transformation
Discover how we structure our services to deliver an optimal experience for you.
Read the document
